Returns & Exchanges
At Watson's Greenhouse, we want your home and garden to flourish; if you are not completely satisfied with your purchase, you may return items within 30 days for a full refund or exchange. Please note that live plants must be returned in their original condition to ensure a successful transition back to our nursery.
Verify Eligibility
Ensure your item is in its original packaging and that live plants have been maintained according to the provided care instructions.
Gather Documentation
Locate your original register receipt or online order confirmation email to validate your proof of purchase.
Visit Our Store
Bring your items to the Customer Service desk at Watson's Greenhouse for an immediate inspection and processing by our horticultural experts.
Receive Refund
Once approved, your refund will be issued to the original payment method, or you may choose a store credit for future garden enhancements.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing